collections are at 15h00, Monday to Friday (Unless specified otherwise), delivery may take 24 to 72 hours by 17h00, destination dependant, Monday to Friday (working days). Road or air transportation and shall include any employment for a portion of any aspect of journey as well as any aspect related to the rendering of courier services generally.ġ.7 "Third-Party" shall mean any person or entity not a party to this agreement.ġ.8 “Consequential Losses” shall mean any and all losses suffered as a consequence of a service failure outside of STORE-TO-DOOR COURIER’s control, IRO, indirect loss/damages as well as financial loss, etc.Ģ.1 All assertions concerning delivery times relate to working days. “the Terms and Conditions” means the terms and conditions set out on this STORE-TO-DOOR COURIER Terms and Conditions page.ġ.6 "Sub-contractor" shall mean any entity employed by STORE-TO-DOOR COURIER to render courier services alternatively aspects of courier service on behalf of STORE-TO-DOOR COURIER whether such service relates to "STORE-TO-DOOR COURIER” means a division of Aramex South Africa (Pty.) Limited (registration no.1998/011447/07)ġ.2 "Customer" means the Shipper/ Customer /Prospective Customer / Owner / Consignee / Sender or their agent for the shipment goods or any person with whom contracts for the purpose of providing any advice, information or service ġ.3 "Goods" means any goods handled, transported or dealt with by STORE-TO-DOOR COURIER or on its behalf on the instructions of the Customer, and includes any container or other equipment used in connection with such goods ġ.4 "the Owner" means the owner of the Goods to which any business concluded under these Terms and Conditions relates and any other person having any interest therein.ġ.5. The idea for a nationwide parcel locker system was raised by then Deputy Prime Minister Tharman Shanmugaratnam in 2016 to make parcel collection more convenient for both shoppers and deliverymen as e-commerce grew rapidly.1.1. The Government said in March that the parcel locker network is expected to reduce the distance travelled for delivery by 44 per cent daily, which could help reduce carbon emissions from delivering parcels. In the coming weeks, other providers such as J&T Express, Ninja Van and Shopee Xpress will offer parcel collection services for Pick. International, UPS, WMG, XDel and ZTO - for dropping off and returning parcels at its lockers. On Friday, Pick added that it is partnering eight logistics service providers - FedEx, Huper Express, Qxpress, S.F.
#Build a parcel dropbox plans verification
After keying some verification details at the lockers, they can collect their parcels.įor things bought on other shopping sites that do not support Pick, logistics service providers may still ask consumers if they would like to collect their purchases from a Pick locker. They will get an SMS or e-mail alert when their parcels are ready for collection at the locker location they choose. It is also working with online shopping platforms Lazada and Shopee for similar use of Pick lockers by the middle of the year.Ĭonsumers who buy products from these online sites can select Pick as their delivery option. Pick is working with e-commerce marketplace Qoo10 to let its customers use the lockers to collect their online purchases. Each locker also has sensors to verify that the process of depositing and retrieving a parcel has been completed.Ĭonsumers can also return parcels at selected Pick lockers at CCs and HDB blocks. To deter vandalism of and theft from the lockers, security measures such as closed-circuit television cameras have been installed. "We believe that this is very critical to maintaining costs at an affordable level, and, hopefully, also results in cost savings that consumers can also enjoy in the near future," said Ms Sim.Ī Pick locker station usually has between 40 and 50 lockers in six sizes, from extra small, which can contain one shoe box, to extra large, which can contain a 21-inch medium-size suitcase or luggage.
The nationwide locker system is expected to help logistics service providers improve productivity.
Pick charges the service providers a fee - which has not been disclosed - to use its lockers.Īddressing concerns that this could result in consumers paying more, Senior Minister of State for Communications and Information Sim Ann told reporters on Friday that manpower delivery costs are a "very important bottleneck that need to be overcome if consumers are to enjoy affordable access to online shopping".
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